Privacy Policy
Last updated: January 2025
At tigercloth.in, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data.
1. Information We Collect
We collect information that you provide directly to us, including:
- Personal Information: Name, email address, phone number, shipping address, billing address
- Account Information: Username, password, preferences
- Payment Information: Credit card details, billing information (processed securely through payment providers)
- Communication Data: Messages, feedback, customer service interactions
- Measurement Data: Body measurements for bespoke services
2. Automatically Collected Information
When you visit our website, we automatically collect certain information:
- Device information (IP address, browser type, operating system)
- Usage data (pages viewed, time spent, click patterns)
- Cookies and similar tracking technologies
- Location data (with your permission)
3. How We Use Your Information
We use the collected information for the following purposes:
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Send order confirmations, shipping updates, and service notifications
- Personalize your shopping experience
- Send marketing communications (with your consent)
- Improve our website, products, and services
- Detect and prevent fraud or security issues
- Comply with legal obligations
Marketing Communications: You can opt out of marketing emails at any time by clicking the unsubscribe link or contacting us directly.
4. Information Sharing
We do not sell your personal information. We may share your data with:
- Service Providers: Payment processors, shipping companies, email service providers
- Business Partners: For joint promotions or services (with your consent)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale of assets
5. Data Security
We implement industry-standard security measures to protect your information, including:
- SSL encryption for data transmission
- Secure payment processing through certified providers
- Regular security audits and updates
- Access controls and authentication protocols
- Employee training on data protection
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. Types of cookies we use:
- Essential Cookies: Required for website functionality
- Performance Cookies: Help us understand how visitors use our site
- Functional Cookies: Remember your preferences
- Marketing Cookies: Track your activity for advertising purposes
7. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate data
- Deletion: Request deletion of your data (subject to legal requirements)
- Opt-out: Unsubscribe from marketing communications
- Data Portability: Receive your data in a structured format
- Withdraw Consent: Revoke consent for data processing
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
11. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
12. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the "Last updated" date.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: nikki@tigercloth.in
- Phone: +91 86305 99851
- Address: 123 MG Road, Bangalore – 560001, Karnataka, India
Your Privacy Matters: We are committed to transparency and protecting your personal information. If you have any concerns, please don't hesitate to reach out.